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Housing – Warm Homes: Social Housing Fund (WHSHF) (Formerly Social Housing Decarbonisation Fund (SHDF))

Who do you keep information about?

We keep information about social housing tenants who engage in the project and installers.

Why do you keep information about me?

We keep the information to:

  • Support the delivery and administration of energy efficiency schemes. This may require linking of your data to other datasets held by DESNZ and other government departments
  • With your consent, to invite you to take part in scheme evaluation

For further information on how Department for Energy Security and Net Zero (DESNZ) (formerly the Department for Business, Energy and Industrial Strategy (BEIS)) uses your personal data, please see:

We are relying on the following UK GDPR condition to process your personal data in relation to delivery of the scheme:

Article 6 1. e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

We are relying on the following UK GDPR condition to process your personal data in relation to the evaluation of the scheme:

Article 6 1. a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes.

DESNZ and the Council process data necessary for the performance of tasks in the public interest to deliver WHSHF. The data will support a detailed evaluation of the overall scheme, including the types of properties, households and measures delivered through the WHSHF, in order to ensure use of public funds has delivered value for money, and realised intended benefits, including to inform policy making in the fields of energy efficiency, fuel poverty, and health.

It will also support DESNZ’ functions relating to carbon reductions under the Climate Change Act 2008. Your data may also be used for statistical, research and fraud prevention purposes.

DESNZ will be conducting an evaluation of the Scheme. This may include you being contacted to take part in further research. Use of your personal data to contact you to take part in further evaluation research will be subject to your consent.

DESNZ will only process your personal data for this purpose with your opt-in consent, and a consent form will be provided to you. Note that you can withdraw consent at any time, and it will not impact the delivery of any works.

You have the right to withdraw consent for the processing of your personal data, where processing is based on consent, such as the DESNZ research and evaluation.

To withdraw consent, you can choose to contact [email protected].

You may also contact DESNZ's Data Protection Officer at the Department for Energy, Security and Net Zero - [email protected].

Who can see my information?

The Department for Energy Security and Net Zero (DESNZ), its delivery partners and contractors, and their data processors Microsoft and Amazon Web Services.

How do you store the information you keep about me?

Your information will be stored securely on Microsoft’s Azure Servers.

How long do you keep information about me?

Wave 1 until 31 March 2025.  Wave 2 until 31 September 2032.  This information is destroyed securely when we no longer need it.

How did the Council get my personal data?

We obtained your data from you the data subject.

What sort of information do you keep?

We may use the following information about you to make sure that we provide you with the right service, advice or support.

We will only use the minimum amount of information necessary to do so and will take every reasonable step to ensure the information is accurate.

In relation to the delivery of the scheme we will process the following personal data.

If you are a tenant, we will process the following personal data:

  • Basic personal information such as your name, address, telephone number and email address for arranging works
  • Details about the works installed at the property, including size, type and cost
  • Household income and any other scheme eligibility information
  • Expected energy, carbon and cost savings expected from the works
  • Your name and preferred means of contact if you’d like to take part in BEIS / DESNZ scheme evaluation (optional)

If you are an installer, we will process the following personal data:

  • Your name and preferred means of contact for arranging the works
  • Relevant accreditation and registration information
  • Business contact address
  • Details of SHDF installations you delivered (including location)
  • The number of employees in your organisation
  • Your name and preferred means of contact if you’d like to take part in BEIS / DESNZ scheme evaluation (optional)

If you are a delivery partner in a project, we will process the following personal data:

Your name, role, and professional contact details.

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