Neighbourhood Inspections 2025 - coming soon!
We carry out regular inspections at each of our estates.
An inspection is an excellent opportunity to identify any issues that need dealing with and speak to residents about their concerns or matters they wish to bring to our attention.
A member of the housing team will attend and they will be joined by representatives from other organisations and agencies who also work in the area such as the police or Street Scene. A local councillor will often attend too.
The schedule of neighbourhood inspections for 2025 will be uploaded in early next year.
Why not check when we will be in your neighbourhood and come along and speak to us if there is something in your area that is concerning you.
We will update our pages in the near future with our 2025 timetable.
How to contact us
There are several ways you can contact us:
- Using your Darlington Home Online account. Register for a Darlington Home Online account[external link] orlog in to your account[external link]. More information on your Darlington Home Online account.
- Emailing [email protected]
- Calling us on 01325 405333
Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.
What if I am not satisfied with the response?
We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:
- using their online complaints form
- emailing: [email protected]
- calling the Complaints team on 01325 406777